Turn Your Processes into an AI Knowledge Base

Get instant answers with Waybook Ask, write SOPs faster with AI, and plug your company knowledge into ChatGPT, Claude and more.
Waybook AI

What is an AI knowledge base?

An AI knowledge base is company documentation that AI can search, understand and answer from. Instead of digging through folders, your team asks a question and gets an instant answer grounded in your own SOPs, processes and policies, with the source referenced. Waybook gives you both halves: a structured home for your company knowledge, and the AI layer that makes it answer back. That is AI knowledge management in practice: one source of truth for your people and your AI tools.

Meet Waybook Ask: instant answers from your company knowledge

Interactive Conversations

Quick Answers, Intuitive Interactions

With Waybook Ask, your team can easily get instant answers to their questions in a chat format. This saves time, eases the load on management, and makes finding information a breeze.

Get Started or Book Demo
Waybook AI UI
Waybook custom document access
Customized Access

Secure, Role-Specific Information

Waybook Ask adheres to content permissions, providing only relevant, role-specific information to each team member. Enhance productivity while keeping your company information structured and secure.

Get Started or Book Demo
Referenced Responses

Easy Access to Original Content

Each Waybook Ask response is directly linked to its source document, allowing team members to explore the full context whenever they wish.

Get Started or Book Demo
Waybook Referenced Responses

See Waybook Ask on your own processes.

Get StartedorBook Demo
★★★★★
4.9 out of 5
Capterra Logo
Works With Your AI Tools

Waybook MCP: plug your knowledge base into ChatGPT, Claude and more

AI assistants and agents are only as good as the knowledge they run on. Waybook MCP is an MCP server that connects your Waybook to the AI tools your team already uses.

Works with Claude, Cursor, ChatGPT and Microsoft 365 Copilot in Teams
Permission aware: AI only sees what each team member can access
Live answers from your latest SOPs, never a stale export
A knowledge base AI agents can actually run on

Explore Waybook MCP

Get Started or Book Demo
Waybook MCP connecting your knowledge base to Claude, ChatGPT, Microsoft Teams, Slack and more
DOCUMENT FASTER

AI that writes the documentation with you

From AI process documentation to knowledge checks, Waybook helps you create the content your AI knowledge base runs on.
AI Content Writer
Drafting & Editing

AI Content Writer

Draft new documents, improve existing ones and keep a consistent style across your whole Waybook.
In-Editor Editing

AI Actions

Fix grammar, change tone, summarize or expand content, and turn bullet points into complete process documents right in the editor.
AI Actions
AI test generation
Knowledge Checks

AI test generation

Generate knowledge tests from your document content so you can check your team actually understands the process.

Frequently asked questions

What is an AI knowledge base?

An AI knowledge base is company documentation that AI tools can search and answer from. Waybook combines a structured knowledge base with Waybook Ask, a private AI assistant that answers questions using only your company content, with sources referenced.

Can AI write our SOPs and process documents?

Yes. Waybook's AI Content Writer drafts new documents and improves existing ones, AI Actions edits and restructures content in the editor, and Waybook can generate knowledge tests from your documents. You stay in control and approve everything before it goes live.

How do I connect my company knowledge base to ChatGPT or Claude?

Waybook MCP connects your Waybook to MCP compatible AI tools including Claude, Cursor, ChatGPT and Microsoft 365 Copilot in Teams. Your team can ask questions in those tools and get live answers from your Waybook, with your existing permissions respected. Waybook MCP is included on the Pro plan.

What is an MCP server?

MCP stands for Model Context Protocol, an open standard that lets AI tools connect securely to external data sources. An MCP server exposes a specific data source to AI assistants in a controlled way. Waybook MCP is an MCP server for your company knowledge base, so tools like Claude, Cursor and ChatGPT can answer from your SOPs and processes with permissions respected.

Is my company data used to train AI models?

No. Your data always remains the property of your team. Waybook uses trusted sub-processors with strict privacy and security controls to generate responses, and no AI models are trained on your company data.

Which Waybook plans include AI features?

AI Content Writer, AI Actions and AI test generation are included on every Waybook plan. Waybook MCP is included on the Pro plan. See the pricing page for full plan details.

What do AI agents need to run on company knowledge?

AI agents need documented, up to date processes to work from. An agent can only follow a process reliably if that process is written down, current and access controlled. Waybook provides that documentation layer, and Waybook MCP makes it readable by AI tools with permissions respected.

Can ChatGPT access my company documents?

Not by default. ChatGPT only knows what you paste into it. With Waybook MCP, ChatGPT and other MCP compatible tools can securely search your Waybook and answer from your company documents, respecting each user's permissions. Your data is never used to train AI models.

How is an AI knowledge base different from a regular knowledge base?

A regular knowledge base stores documents for people to search and read. An AI knowledge base adds a layer that AI can use: your team asks questions in plain English and gets answers grounded in your content, and connected AI tools can work from the same knowledge through integrations like Waybook MCP.

Trusted by 1000s of growing businesses
Waybook.com customer logos

Document once. Answer everywhere.

Your processes become a knowledge base your team can ask, your new hires can learn from, and your AI tools can plug into. Get started in minutes.

Get Started or Book Demo
★★★★★
4.9 out of 5
Capterra Logo