Turn Your Processes into an AI Knowledge Base

Get instant answers with Waybook Ask, write SOPs faster with AI, and plug your company knowledge into ChatGPT, Claude and more.
Waybook AI

What is an AI knowledge base?

An AI knowledge base is company documentation that AI can search, understand and answer from. Instead of digging through folders, your team asks a question and gets an instant answer grounded in your own SOPs, processes and policies, with the source referenced. Waybook gives you both halves: a structured home for your company knowledge, and the AI layer that makes it answer back. That is AI knowledge management in practice: one source of truth for your people and your AI tools.
In Waybook the AI Assistant builds the documentation from your request or your files, and Waybook Ask answers from it, with permissions respected and the source linked. Both are included on every plan.
The AI Assistant panel in Waybook
AI Assistant

Tell it what you need. It builds it.

One chat panel inside Waybook that does the documentation work. Describe what you need in plain language, or attach the files you already have.

Drafts a document from a request, tests included
Turns your files into structured documents
Finds what you already have and spots the gaps
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Meet Waybook Ask: instant answers from your company knowledge

Interactive Conversations

Quick Answers, Intuitive Interactions

With Waybook Ask, your team can easily get instant answers to their questions in a chat format. This saves time, eases the load on management, and makes finding information a breeze.

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Waybook AI UI
Waybook custom document access
Customized Access

Secure, Role-Specific Information

Waybook Ask adheres to content permissions, providing only relevant, role-specific information to each team member. Enhance productivity while keeping your company information structured and secure.

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Referenced Responses

Easy Access to Original Content

Each Waybook Ask response is directly linked to its source document, allowing team members to explore the full context whenever they wish.

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Waybook Referenced Responses

See Waybook Ask on your own processes.

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4.9 out of 5
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Works With Your AI Tools

Waybook MCP: plug your knowledge base into ChatGPT, Claude and more

AI assistants and agents are only as good as the knowledge they run on. Waybook MCP is an MCP server that connects your Waybook to the AI tools your team already uses.

Works with Claude, Cursor, ChatGPT and Microsoft 365 Copilot in Teams
Permission aware: AI only sees what each team member can access
Live answers from your latest SOPs, never a stale export
A knowledge base AI agents can actually run on

Explore Waybook MCP

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Waybook MCP connecting your knowledge base to Claude, ChatGPT, Microsoft Teams, Slack and more
DOCUMENT FASTER

AI that writes the documentation with you

From AI process documentation to knowledge checks, Waybook helps you create the content your AI knowledge base runs on.
AI Content Writer
Drafting & Editing

AI Content Writer

Draft new documents, improve existing ones and keep a consistent style across your whole Waybook.
In-Editor Editing

AI Actions

Fix grammar, change tone, summarize or expand content, and turn bullet points into complete process documents right in the editor.
AI Actions
AI test generation
Knowledge Checks

AI test generation

Generate knowledge tests from your document content so you can check your team actually understands the process.

Frequently asked questions

Put the answers in Waybook. Waybook Ask answers your team's questions from your own SOPs and policies, respects each person's permissions and links the source document, so one update fixes every future answer. When a document is missing or out of date, the AI Assistant drafts or updates it for you.

It is one chat panel that does the documentation work for you. Tell it what you need in plain language and it drafts a new document, adds tests and confirmation steps, tidies wording and formatting, matches the style of an existing document, turns attached files into structured documents, finds what is already in your Waybook and spots the gaps. It sees only what your own account can see, and your content is never used to train AI models. Included on every plan and every trial.

It works like one, and does three things a wiki cannot. The AI Assistant writes and updates the documentation for you, and Waybook Ask answers questions from it instead of leaving people to search. Read confirmation and tests prove the team has learned it, not just opened it. Every document has an owner and a review date, so it stays current. Teams in accounting, consulting, franchising, retail, restaurants and real estate use it where an internal wiki would otherwise sit.

Yes. Waybook's AI Content Writer drafts new documents and improves existing ones, AI Actions edits and restructures content in the editor, and Waybook can generate knowledge tests from your documents. You stay in control and approve everything before it goes live.

Waybook MCP connects your Waybook to MCP compatible AI tools including Claude, Cursor, ChatGPT and Microsoft 365 Copilot in Teams. Your team can ask questions in those tools and get live answers from your Waybook, with your existing permissions respected. Waybook MCP is included on the Pro plan.

MCP stands for Model Context Protocol, an open standard that lets AI tools connect securely to external data sources. An MCP server exposes a specific data source to AI assistants in a controlled way. Waybook MCP is an MCP server for your company knowledge base, so tools like Claude, Cursor and ChatGPT can answer from your SOPs and processes with permissions respected.

No. Your data always remains the property of your team. Waybook uses trusted sub-processors with strict privacy and security controls to generate responses, and no AI models are trained on your company data.

The AI Assistant and Waybook Ask are included on every plan and every trial. AI Content Writer, AI Actions and AI test generation are included on every Waybook plan. Waybook MCP is included on the Pro plan. See the pricing page for full plan details.

AI agents need documented, up to date processes to work from. An agent can only follow a process reliably if that process is written down, current and access controlled. Waybook provides that documentation layer, and Waybook MCP makes it readable by AI tools with permissions respected.

Not by default. ChatGPT only knows what you paste into it. With Waybook MCP, ChatGPT and other MCP compatible tools can securely search your Waybook and answer from your company documents, respecting each user's permissions. Your data is never used to train AI models.

A regular knowledge base stores documents for people to search and read. An AI knowledge base adds a layer that AI can use: your team asks questions in plain English and gets answers grounded in your content, and connected AI tools can work from the same knowledge through integrations like Waybook MCP.

Trusted by 1000s of growing businesses
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Document once. Answer everywhere.

Your processes become a knowledge base your team can ask, your new hires can learn from, and your AI tools can plug into. Get started in minutes.

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4.9 out of 5
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