When real estate teams grow, cracks show fast.

Waybook helps real estate teams document how work actually gets done, so operations stay consistent as the business grows.
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Real Estate
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Where real estate operations actually break

REAL ESTATE OPERATIONS
REAL ESTATE OPERATIONS

One task. Five different outcomes.

Give the same task to five people and you still get five different results. Waybook gives your team one clear process to follow, so quality doesn’t depend on who picked up the job. Less rework. More work done right the first time.

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TEAM KNOWLEDGE

Knowledge shouldn’t disappear when people do.

When someone leaves, the operation shouldn’t lose the “how.” Waybook keeps real processes and SOPs in one place, so the team always knows what to do. New hires get up to speed faster and work keeps moving without chasing answers.

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TEAM KNOWLEDGE
PROCESS CLARITY
PROCESS CLARITY

What works at 50 units stops working at 200.

Shortcuts work until volume jumps, then everything cracks at once. Waybook helps you document how work actually runs today and turn it into a repeatable system. You can add properties, people, and workload without adding chaos.

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Kick-start your Waybook with our template library

Phone Manner
Use this template for a clear and consistent telephone mannner
1. Check enquiry sources
2. Our contact information
3. Greeting callers
4. Answer with a smile
Product
Listing
Use this template to assemble an appealing product listing
1. Your online store
2. Your new product
3. Product price
4. Calculate shipping
Employee
Handbook
Use this template to promote the the culture of your organization
1. Employment basics
2. Code of conduct
3. Compensation & Development
4. Benefits & Perks
Performance
Review
Use this template to describe how you evaluate and reward employees
1. What is good performance?
2. Periodical reviews
3. Rewards
4. Training
Standard
Operating
Use this template to provide a framework for your SOPs
1. Overview
2. Purpose
3. Scope
4. Responsibilities
Onboarding
Checklist
Use this template when onboarding new employees to your company
1. Introduction
2. Company policy checklist
3. Paperwork checklist
4. Training checklist
New
Starter
Use this template for designing an engaging training track  
1. Training goals
2. Training targets
3. Training content
4. Training subject test
Sales
Tools
Use this template to list the tools you're using for prospecting
1. Pipedrive
2. Lemlist
1. Greeting callers
1. Greeting callers
BI
Tools
Use this template to list the tools you're using for Business Intelligence
1. Microsoft Power BI
2. Looker
1. Greeting callers
1. Greeting callers
CS
Tools
Use this template to list the tools you're using for Customer Service
1. Intercom
2. Stripe
1. Greeting callers
1. Greeting callers
Sales
& Growth
Use this template for a clear and consistent telehphone mannner
1. Greeting callers
1. Greeting callers
1. Greeting callers
1. Greeting callers
Billing &
Accounts
Use this template to introduce your team to your payment platform
1. Introduction
2. Updating plans
1. Greeting callers
1. Greeting callers
Customer
FAQs
Document how to respond to frequently asked questions
1. What's being asked
2. Which saved message to use
1. Greeting callers
1. Greeting callers
Support
Basics
Help your support team understand how they should talk about you
1. The key benefits
2. The product/service
1. Greeting callers
1. Greeting callers
Start with templates

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