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Frequently asked questions

Can team enablement sessions be recorded for future reference?

Yes, sessions can be recorded upon request, allowing your team to revisit the training material whenever needed.

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Will changes automatically appear in externally shared documents?

Once you have published your change the link will automatically update to ensure that it is showing the most up-to-date content.

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What is Waybook's backup process?

Waybook has several policies designed to ensure your data is always safe. All data is replicated to a multiple databases, so that in the event our primary database fails, we can get you back online instantly with no data lost.

Alongside that, your data is automatically backed up every hour to geographically separate data centers, with all backups retained for 30 days.

Finally, we take physical backups which are encrypted and stored off-site with a completely separate service provider. This means that our current hosting provider could suffer a complete outage and we would still be able to provide access to your data.

Beyond data, Waybook has a tried-and-tested disaster recovery process in place. You entrust us with your data, and we've spent the last decade making sure we have robust and resilient systems in place to keep it safe.

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How long does the data migration process take?

The duration of the data migration process depends on the volume and complexity of your data. Our team will provide an estimated timeline based on your specific needs.

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