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Frequently asked questions

How do I get started with Waybook?

Your Waybook Free trial account will automatically have access to our ‘Start with Waybook’ subject, giving you all of the essential knowledge to get going.

You will also have the option of starting with a templated structure for SOP and document inspiration. Begin centralizing your knowledge from hundreds of documents or use Waybook AI to generate best practice documents specifically for you.

Waybook also hosts regular webinars, free one on one product coaching and has expert data migration and internal process experts available should you wish to hand everything over.

Can I download a backup of my data?

Your knowledge within your Waybook always remains your intellectual property. Knowledge and content is always available in from within your Waybook account in addition to being able to export all content as a structured PDF.

Should Waybook ever cease to trade, we would still guarantee you access to your data in either a CSV, HTML or XML data pull.

Do you support integrations like Word, Dropbox, Slack etc.?

Waybook has a wide range of embed and integration options connecting Waybook with thousands of your favourite tools and specialised content.

Use our comprehensive document embed options to centralize knowledge from all platforms including Google Drive, Dropbox, Tango, Lucid Charts and hundreds more.

Integrate your Waybook account with thousands of other business tools both natively and via Zapier.

Enable your team to access your knowledge where they are with Waybook's powerful browser extensions and Slack integrations.

Can I custom brand Waybook for my business?

Yes! You can set your own brand colors and logo to make Waybook your own. You can also pick your own subdomain like mycompany.waybook.com or use our CNAME feature to connect your own fully custom domain.