Waybook for Customer Service Training
Boost customer satisfaction and retention in the age of brand unloyalty. Enable your service team to resolve customer queries fast.
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Trusted by 1000s of growing businesses
68% of consumers switch companies after experiencing poor service
Train your people
Enable customer service that wows clients as much as what you sell.
Equip your support team with everything they need to navigate your customers through each product or service you provide.Create Your Waybook
Retain more clients, for longer
Increase renewals and lower churn rates with exceptional service.
Help your customer service team to offer high-end support, keep your clients engaged and keep your customer lifetime value growing.Create Your Waybook
Track training and certifications. Reward learners.
Create personalized skill asessments that develops your service agents into problem solving ninjas.Create Your Waybook
Empower your support team to identify upsell opportunities.
Engage customers on long-lasting business relationships that turn them into fans. Generate repeated sales and recommendations.Create Your Waybook
Put your customer service department on autopilot.
Invite users to self-register, sort them into groups, instantly auto-assign trainings and run a stress-free customer service department.Create Your Waybook
Not sure where to start from with Waybook?
Use this template for a clear and consistent telephone mannner
2. Our contact information
Use this template to assemble an appealing product listing
Use this template to promote the the culture of your organization
3. Compensation & Development
Use this template to describe how you evaluate and reward employees
1. What is good performance?
Use this template to provide a framework for your SOPs
Use this template when onboarding new employees to your company
2. Company policy checklist
Use this template for designing an engaging training track
Use this template to list the tools you're using for prospecting
Use this template to list the tools you're using for Business Intelligence
Use this template to list the tools you're using for Customer Service
Use this template for a clear and consistent telehphone mannner
Use this template to introduce your team to your payment platform
Document how to respond to frequently asked questions
2. Which saved message to use
Help your support team understand how they should talk about you
Start with templates
3,000 companies and 60,000 people onboard, train and grow faster with Waybook