[Success Story] How this Legal Practice is saving thousands by training new hires with Waybook

“We just hired two new people this morning, and they already completed the pre-onboarding paperwork.”

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‍Context

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Sofia Bitzas is the Chief Operating Officer of a growing legal practice. As COO, Sofia had to reduce the time to value for new team members by centralizing knowledge and processes.

“The legal field can be a bit intimidating. Training new employees with Waybook, we got this feeling off the way. New hires now feel welcome as no previous team member ever had the chance to feel.”

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Problems

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Every day, Sofia used to spend endless hours manually distributing handbooks to every employee and saying: read it, memorize it, live by it. 

One day, she saw her company’s information spread over several tools.

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They’ve tested a platform before, but it did not serve the office’s needs:

‍“The platform we were using wasn’t smooth. It wasn’t easy to find information. There was no way to bookmark specific topics, as it is on Waybook”.

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On the admin side, changing and iterating manuals have also challenged the firm.

‍“Whenever we needed to change something, there was a lot of copy+pasting, increasing the chance for errors and damaging sensitive information."

Because of that, the clutter became an intrinsic part of the firm's culture. It resulted in a negative impact on time management, team health and financial results.

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How Waybook helped Sofia to drive success

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Now, utilizing Waybook, Sofia can welcome employees with a single source of truth, developed with a top-notch instructional design that enables new hires to self-onboard and have quick access to just about anything at the time they need.

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“People just go through their Waybooks without hiccups. Training and finding information became a seamless process. We love it.

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See how Waybook can grow your business! Start now for free or pick the best time to book a demo.

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