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Charities
Trusted by 1000s of growing businesses
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Turn your non-profit into a well oiled impact machine.

Train more, manage less

Streamlined Training and Onboarding

Quickly onboard your team and volunteers with easy-to-access online training modules tailored to various roles. Ensure everyone is up-to-date with the latest procedures and safety standards to enhance their effectiveness and your organization's impact.

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Train more, manage less
Keep your standards high
Keep your standards high

Compliance and Documentation made easy

Maintain critical compliance with donor requirements and legal standards effortlessly. Store and manage all your compliance documents in one secure, easily accessible location. Update policies in real time to keep your team informed and your operations transparent.

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Measure your Impact

Reporting and Analytics

Track volunteer training progress, program effectiveness, and knowledge management with Waybook’s built-in analytics tools. Make data-driven decisions to optimize your operations and increase your charitable impact.

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Measure your Impact
Tailored to fit
Tailored to fit

Customizable for charities of any size

Whether you’re a small local charity or a large international organization, Waybook adapts to your specific needs. Customize branding, website domain, and access permissions to fit the unique challenges and scales of your operation.

Create Your Waybook
Tracy Irwin
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Waybook Quotation mark
After processing my Business to run without me in the office and moving to Spain, I had been relying on a Dropbox version of our procedures which I was finding difficult to maintain and staff were finding it cumbersome to use. When I found Waybook I felt that someone had made a bespoke product just for me... it was perfect. We now have a system which not only is easy to use for all employees, but it has a fully automated Employee Induction which allows employees to feel part of the company from the offset and integrates the procedures into their induction over time. Not sure how I coped before Waybook!
Josh Turner
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Waybook Quotation mark
With Waybook, I've now gained the confidence to empower team members to take full ownership of their projects, so I can focus on exploring growth possibilities.
John Burke
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Waybook Quotation mark
Within the first month of centralizing our decision matrix on Waybook, we saved $30,000 in unnecessary returns and refunds. By embracing procedure adherence, there was a significant impact on our bottom line.

Kick-start your Waybook with our template library

Phone Manner
Use this template for a clear and consistent telephone mannner
1. Check enquiry sources
2. Our contact information
3. Greeting callers
4. Answer with a smile
Product
Listing
Use this template to assemble an appealing product listing
1. Your online store
2. Your new product
3. Product price
4. Calculate shipping
Employee
Handbook
Use this template to promote the the culture of your organization
1. Employment basics
2. Code of conduct
3. Compensation & Development
4. Benefits & Perks
Performance
Review
Use this template to describe how you evaluate and reward employees
1. What is good performance?
2. Periodical reviews
3. Rewards
4. Training
Standard
Operating
Use this template to provide a framework for your SOPs
1. Overview
2. Purpose
3. Scope
4. Responsibilities
Onboarding
Checklist
Use this template when onboarding new employees to your company
1. Introduction
2. Company policy checklist
3. Paperwork checklist
4. Training checklist
New
Starter
Use this template for designing an engaging training track  
1. Training goals
2. Training targets
3. Training content
4. Training subject test
Sales
Tools
Use this template to list the tools you're using for prospecting
1. Pipedrive
2. Lemlist
1. Greeting callers
1. Greeting callers
BI
Tools
Use this template to list the tools you're using for Business Intelligence
1. Microsoft Power BI
2. Looker
1. Greeting callers
1. Greeting callers
CS
Tools
Use this template to list the tools you're using for Customer Service
1. Intercom
2. Stripe
1. Greeting callers
1. Greeting callers
Sales
& Growth
Use this template for a clear and consistent telehphone mannner
1. Greeting callers
1. Greeting callers
1. Greeting callers
1. Greeting callers
Billing &
Accounts
Use this template to introduce your team to your payment platform
1. Introduction
2. Updating plans
1. Greeting callers
1. Greeting callers
Customer
FAQs
Document how to respond to frequently asked questions
1. What's being asked
2. Which saved message to use
1. Greeting callers
1. Greeting callers
Support
Basics
Help your support team understand how they should talk about you
1. The key benefits
2. The product/service
1. Greeting callers
1. Greeting callers
Start with templates

3,000 companies and 60,000 people onboard, train and grow faster with Waybook

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