Customer Billing & Accounts

Customer Support
If you're looking for a template to help you outline billing and accounts processes for your customer support team, look no further! This helpful guide will ensure that your team has all the information they need to provide great service and keep your customers happy.

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You should use this step to introduce your team to the payment platform your organisation uses, highlighting the key features and functionality they will require to do their job well.

You should also consider some of the frequently asked questions you get from your team about managing customer billing and outline them here.

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