Waybook's dedicated customer support includes tailored assistance, priority support, personalized onboarding, and customized solutions to meet the specific needs of large organizations.
Waybook has several policies designed to ensure your data is always safe. All data is replicated to a multiple databases, so that in the event our primary database fails, we can get you back online instantly with no data lost.
Alongside that, your data is automatically backed up every hour to geographically separate data centers, with all backups retained for 30 days.
Finally, we take physical backups which are encrypted and stored off-site with a completely separate service provider. This means that our current hosting provider could suffer a complete outage and we would still be able to provide access to your data.
Beyond data, Waybook has a tried-and-tested disaster recovery process in place. You entrust us with your data, and we've spent the last decade making sure we have robust and resilient systems in place to keep it safe.
Yes, Waybook has a mobile app which allows your team to access knowledge and training on the go.
Waybook's enhanced customer support offering provides personalized assistance from our expert support team to help you with any questions or issues you encounter while using the platform.
