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Frequently asked questions

How do I access dedicated customer support?

Enterprise plan holders can access dedicated customer support through a dedicated account manager, who provides direct assistance and ensures all support needs are met efficiently.

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Is our content secure on Waybook?

Yes. Waybook runs in a dedicated Virtual Private Cloud, with firewalls ensuring strict communication between only authorized servers.

Your data is encrypted when in transit and at rest using the highest grade security such as AES-256 and TLSv1.3. Users can also use Multi-Factor Authentication and Single Sign-On to securely log in to their accounts and all activity is logged and recorded for audit purposes.

Waybook also has disaster recovery plans in place to protect your data in the unlikely event of unforeseen issues on our side.

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Are there any limitations on the number of integrations I can use with Waybook?

There are no limitations on the number of integrations you can use with Waybook. You can connect multiple tools and create as many automations as needed to optimize your workflow.

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Can the Audit Log help with compliance requirements?

Absolutely. The Audit Log can assist in meeting various compliance requirements by providing a detailed and traceable history of document changes and user activities.

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