One of the core distinctions is that Process Street focus more on repeat tasks and actions, while Waybook enables the ability to easily document and share core knowledge, insights and SOPs that aren't directly related to a specific process.
So you can think of Waybook as a good alternative to something like Process Street, but also for all of the other locations that you use to record, store, optimize and share your knowledge - often places like Google Drive, Dropbox, Notes etc.
Unlike Process Street, Waybook was built to house both your SOPs and business knowledge. We understand that your knowledge may be useful for people outside of your organisation and you can share any documents you want outside of your Waybook team. Whether you're sharing with new clients or interns that don't need to have a permanent seat in your Waybook, generating a publicly shareable link couldn't be easier.
By allowing you to share your Waybook documents publicly, you can create a central source of truth for your organization that is easy to maintain as your business evolves, giving you the peace of mind that the information you share externally is accurate.
Waybook offers AI-assisted search. With Ask, your team can use our AI-powered chatbot to find answers to their questions within your Waybook. All search results will also return links to the source content within your knowledge base, so your team can find out more information as required.
With Process Street, its easy to not find the correct document and their Q&A only provides short responses which might not be enough for a reader. Waybook ensures that you get more than enough information and will link as many documents as possible to support your team.
Yes, at Waybook we are committed to building a product that is user friendly for you and your team.
We host regular webinars to showcase new features and support you with examples of how to use them. We also publish the recordings of these sessions on our YouTube page for you to access and share within your organization. Our comprehensive help center is updated regularly and there to help you and your team get the most from your Waybook.
What's more, you can schedule a free coaching call with a member of our friendly customer success team for one-to-one support on the use of specific features or guidance on how to make sure you're benefitting from the full value of Waybook.
You can customize your Waybook structure to fit your teams size and main focuses. Your Waybook can easily grow with your team and with internal links you can ensure information is easy for your team to find. We have templates structures that you can use, if you would like support in getting started, or utilize our AI-powered Structure Creator. With just a few simple prompts you can build out the structure that is right for you.
Unlike Process Street, your knowledge and processes live in the same place, making it easy for you and your team to navigate and access the information you need efficiently.
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